Operations at scale deserve better than spreadsheets
PULSE is the inspection, audit, and compliance platform built for enterprises managing 50 to 10,000 locations. We replace fragmented spreadsheets, paper checklists, and disconnected tools with a single system that gives operations teams visibility, accountability, and the ability to act — fast.
The problem we set out to solve
A regional quality manager at a 200-outlet retail chain is responsible for ensuring every store meets brand standards, safety requirements, and regulatory compliance — every single day. Their current tools? A shared Excel sheet, a WhatsApp group, and a prayer.
When an auditor asks for closure evidence on a corrective action from six weeks ago, nobody can find the file, confirm who last edited it, or prove the issue was resolved. The paper trail is a fiction.
We built PULSE because this problem is universal — retail, hospitality, food & beverage, construction, healthcare — and the existing tools either don't scale, don't work on mobile, or require a six-month implementation to go live.
What we believe
Built for the field
We design for the inspector at site #247, not the analyst in HQ. Every feature starts with a real operational problem.
Outcome-obsessed
Checklists are a means, not an end. We measure success by corrective actions closed, compliance rates improved, and incidents prevented.
Enterprise-grade, without the enterprise friction
Multi-tenant, multi-location, multi-language — deployed in days, not months. No 6-month implementation cycles.
Trusted with sensitive operations
Our clients trust us with safety data, audit trails, and regulatory records. We take that responsibility seriously — security and data privacy are non-negotiable.
Trusted by leading enterprises
Our customers include a global hotel group managing 300+ properties, a cloud kitchen operator running 500+ kitchens across three continents, a Middle Eastern sovereign development authority, and dozens of retail and F&B chains across the GCC and South Asia.
We're listed on the SAP Ariba Network and integrated into enterprise procurement workflows at Fortune 500-scale organisations.
We treat support as a competitive advantage.
Most enterprise software companies treat support as a cost centre. We treat it as the product. Our team is available 24 × 7 across every region our clients operate in. There is no ticket queue between your problem and the person accountable for solving it — and we hold ourselves to a first-response time measured in minutes, not hours.
24 × 7, across every region you operate in
Whether your team flags an issue at 2 AM in Dubai or during a weekend audit in Mumbai, someone on our team is awake and monitoring. No out-of-hours blackout windows.
Leadership in every account
There is no layer of support agents between your problem and the person who can fix it. Our leadership monitors every client account directly — not as an escalation path, but as the default.
Under 15 minutes, at any hour
We track first-response time as a metric we hold ourselves to. Our average across all clients is under 15 minutes. That number does not change as we grow.
This is how we operate today, and it is a commitment we intend to hold as we scale.
See PULSE in action
Talk to our team about your operations challenge. No generic demos — we tailor every conversation to your industry and scale.
