Operations Task Management

Assign it. Track it. Close it. Every task, every time.

Stop losing operational tasks in WhatsApp groups and email threads. PULSE gives every task an owner, a deadline, and a verifiable close — across every location in your network.

Trusted by
Tim Hortons
Accor
Rebel Foods

4-level

auto-escalation — nothing falls through

100%

digital audit trail with photo proof

24 hrs

from sign-up to first task assigned

In practice

A regional manager at a 40-site retail chain creates a cleaning protocol task every Monday morning — auto-assigned to the site manager at each location, with photo proof required on close. Overdue by Tuesday? The area manager gets an automatic alert. By Wednesday, the country head knows.

Before PULSE, I had no idea which locations had actually completed their weekly tasks. Now I have a live view of every open, overdue, and verified task across all 40 stores.

Regional Operations Manager

Multi-site Retail Chain (40 locations)

We know what keeps you up at night

These are the task management failures that cost operations teams every week. PULSE was built to eliminate them.

1

Tasks assigned but never tracked

Operations managers send tasks over WhatsApp or email. Nobody follows up. Half of them never get done — and you only find out when something breaks or a customer complains.

2

Overdue tasks with no escalation

Due dates come and go. Nobody chases. A task marked overdue stays overdue indefinitely because the system has no way to alert the right person at the right level.

3

"Done" without proof

Assignees mark tasks complete but there's no photo, no comment, no verification. A supervisor has no way to confirm the work was actually done — until the problem reappears.

Here's how PULSE solves it

Built for operations teams managing tasks across locations — not a project management tool bolted onto your workflow.

Assign to the right person at the right location

Create tasks for specific sites and assignees. Multi-assignee support tracks each person individually — the task only closes when every assignee has done their part. Assignment rules auto-route tasks to the right person every time.

4-level auto-escalation — nothing falls through

When a task goes overdue, PULSE automatically notifies the assignee, then the site manager, then the regional manager, then org leadership — at configurable thresholds. No manual chasing required.

Close with photo proof and supervisor verification

Require a photo, comment, or completion question when closing. Add an optional verification stage so supervisors can sign off before a task is truly done. Every close is timestamped and permanently auditable.

How PULSE works

Four steps. Fully connected. Nothing manual.

01

Inspect

Standardised mobile checklists deployed to every location, every shift.

02

Detect

Non-conformances captured with photo evidence, GPS stamp, and timestamp.

03

Assign

Corrective action created, assigned to the responsible person with a due date and escalation.

04

Close

Verified evidence uploaded, action closed with a full audit trail. Nothing slips through.

The full task lifecycle — in one platform

From creation to verified close. Every step tracked, every escalation automated, every close auditable.

01

Create

Task created with title, description, priority, due date, location, and optional attachments or completion questions.

02

Assign

Auto-routed to the right person at the right location via assignment rules. Single or multi-assignee — each tracked individually.

03

Escalate

Overdue? 4-level auto-escalation alerts the assignee → site manager → regional manager → org leadership at configurable thresholds.

04

Close

Assignee closes with photo proof, comments, and optional completion question answers. Mandatory evidence enforced by the system.

05

Verify

Optional supervisor sign-off stage. Verifier confirms the work, adds rating and notes. Task is fully closed only after every assignee is verified.

Free templates

Get started with free operations and compliance checklists

Download as PDF or Excel, or import directly into PULSE and go digital in minutes. No account needed to browse.

Browse free templates →
ROI Calculator

See what you save

Adjust for your operation. Results update instantly.

Your current operation

Number of sites / locations20
1500
Number of inspectors10
1200
Inspections per site per month4
130

Current inspection method

Hours saved / month

27 hrs

Cost saved / year

$16K

at $50/hr avg

PULSE investment

$2K

per year

Payback period

49 days

to break even

Net savings per year

$14K

641% ROI on your PULSE investment

Based on 20 sites × 4 inspections/month. Time savings vs spreadsheet: 20 min/inspection.

FAQ

Common questions

How is this different from Monday.com or Asana?

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PULSE tasks are built for operations teams managing multiple physical locations — not software projects. Tasks are location-aware, support per-assignee tracking, require photo proof on close, and auto-escalate through your management hierarchy. Monday.com and Asana are project boards; PULSE is an operations task engine tied to your inspection workflow.

Can one task have multiple assignees?

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Yes. A single task can have multiple assignees, and each is tracked individually. The task only moves to "completed" when every assignee has closed their portion — with their own photos, comments, and completion answers.

What happens when a task goes overdue?

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PULSE runs 4-level auto-escalation on an hourly schedule. When overdue: the assignee is notified. At 2 days: the site manager is alerted. At 5 days: the regional manager. At 10 days: org leadership. Each level sends both push and email notifications automatically.

Can I create recurring tasks on a schedule?

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Yes. Schedule templates let you create daily, weekly, monthly, or custom-interval tasks that auto-generate and assign across your location network. Set them once and they run automatically.

Ready to get started?

Up and running in 24 hours. No IT required. No long contracts.

Managing 500+ sites? Let's talk enterprise pricing.

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