Real operations. Measurable results.

The challenge

With 500+ kitchens across multiple brands, the food safety team tracked HACCP compliance through binders and spreadsheets. Each municipality audit triggered a 3-day sprint to compile evidence — records were often incomplete, misfiled, or simply missing.

What changed

PULSE deployed HACCP checklists across three kitchen formats in a single afternoon. Temperature logs, allergen controls, and hygiene checks are now captured with mandatory photo evidence and GPS timestamps on every entry. Records accumulate automatically, fully signed and indexed.

The result

When a municipality health inspector arrived unannounced, the food safety director produced 18 months of digital records within minutes. The audit cleared in 45 minutes. Zero failed inspections since deployment.

The challenge

The retail operations team had no consistent way to run planogram compliance and VM audits across 150 stores. District managers spent three days per week chasing store managers by phone after each audit cycle. The same issues recurred without accountability.

What changed

A planogram compliance checklist was built and deployed to all stores in an afternoon. Every failed item auto-generates an assigned corrective action with a deadline. District managers see completion in real time — with auto-escalation for overdue actions.

The result

87% of stores completed their weekly audit by Friday within the first month. Corrective action closure time dropped 3×. The coordinator who spent three days chasing audit completion now spends 30 minutes reviewing a dashboard.

The challenge

Brand standards audits ran through a mix of spreadsheets, email, and property manager notes. Quality issues reached the group director only after a guest complaint or mystery shopper report — by then, the damage was already done.

What changed

A 60-point brand standards checklist was configured once and deployed to every property. Every GM runs the same walkthrough on the same cadence. The group quality dashboard shows all 80+ properties in one real-time view.

The result

Guest complaint investigations linked to standards failures dropped 50% in the first 6 months. Properties with chronic issues were identified and supported within days of deployment — not discovered months later in a mystery shopper report.

The challenge

The HSE director managed 14 active construction sites, many without reliable internet. Subcontractor compliance was invisible — site inspection records were kept on paper, scattered across five contractor teams, and routinely incomplete by the time they reached the HSE desk.

What changed

PULSE deployed offline-capable inspection checklists to all site teams. Toolbox talk records, hazard walks, and subcontractor compliance checks are completed on mobile with GPS tagging and photo capture — syncing automatically when connectivity returns.

The result

When a RIDDOR-reportable incident occurred, the complete site inspection history was extracted and presented to regulators in under 2 hours. Previously, the same process took 2–3 days. Zero lost inspection records since deployment.