For hotels & hospitality
One app for a consistent guest experience at every property.
Connect room checks, housekeeping, maintenance issues and team training. Keep brand standards visible from pre-arrival preparation to the final service round.
Connected modules
Pre-arrival round · Guest floorGuest-room readiness check
Room and service readiness
Less switching. More doing.
Stop stitching tools together. Keep the work connected.
Bring everyday checks, conversations and follow-ups into one connected workflow.
Paper checklists
WhatsApp follow-ups
Excel trackers
Separate ticketing
Email chains
The Pulse platform
The heartbeat of every property.
Bring property managers, housekeeping and engineering teams into one workflow. Room readiness, service checks and repair evidence stay connected across your portfolio.
Keep working offline
Complete inspections and capture evidence where connectivity is unreliable. Records sync when the connection returns.
Keep the proof with the work
Connect photos, timestamps and location details to the check, finding and corrective action they support.
Shift activity
Core module · Inspections
Make your brand standard the everyday standard.
Run your guest-room readiness check to a consistent standard. Capture evidence as the work happens and keep results connected to the responsible team at every location.
Room and service readiness
Schedule daily, pre-arrival and housekeeping checks with clear criteria and photo evidence at each property.
Property-wide follow-through
Connect failed room checks, maintenance needs and brand audit findings to assigned actions that managers can verify.
Pre-arrival round · Guest floor
Guest-room readiness check
Is the room clean, complete and ready for guest arrival?
Check recorded. Continue to the next item.
Core module · Issue resolution
Fix the room issue before it becomes guest feedback.
Capture a finding such as "Guest-room cooling fault" with the location, context and evidence attached. Route it to property engineering and follow it through to review.
Clear ownership and a next step
Set the priority, due date and responsible team. Keep updates in the same record instead of chasing separate conversations.
Closure backed by evidence
Keep notes, resolution evidence and supervisor review together. Escalate overdue work according to the rules you set.
High priority
Guest-room cooling fault
The room is not cooling during the pre-arrival check. Engineering needs to inspect the unit before release.
Team supervisorThe responsible team has been notified and the finding assigned for follow-up.
Core module · Learning
Give every team the knowledge behind great service.
Put room presentation standards, guest-service essentials and housekeeping procedures on the devices your teams use. Assign learning by role or location and follow completion.
Make readiness visible.
Connect recurring findings to the relevant training. Use knowledge checks and completion records to follow through.
Explore trainingCentral Hotel
Your learning
Confirm understanding before completion.
From the line to leadership
See standards across your entire portfolio.
Review inspection completion, open findings and corrective-action status across your hotels & hospitality operation. Find the locations that need attention and the recurring patterns worth following up.
Compare locations, teams and check types
Review guest-room readiness check results alongside your other checks without piecing together separate spreadsheets.
Prepare for review with a connected record
Retrieve inspection results, notes, assigned actions and closure evidence from one traceable record.
Inspection completion
Corrective-action follow-through
Pulse AI
AI that understands
hotels & hospitality operations.
Help teams turn observations into clear records, review evidence and find the information they need, with people in control of the final decision.
Suggested observations
Review room presentation against your standard
Review public-area cleanliness against your standard
Review fixture condition against your standard
Review brand-standard details against your standard
Verify the findings
Suggested observations
Review room presentation against your standard
Review public-area cleanliness against your standard
Review fixture condition against your standard
Review brand-standard details against your standard
Verify the findings
Built for the whole operation
Ready for your people. Ready for your systems.
IT & security
Manage access by role, review SSO options and keep operational records under your organization's controls.
Explore securityIntegrations
Connect operational data to your existing systems through APIs. Plan the right integration for your ERP or reporting workflow.
Explore integrationsEnterprise rollout
Start with one team or location. Configure your workflows, bring users on board and expand the same standards across your network.
Plan your rolloutHotels & Hospitality operations questions
What is hotel inspection software?
+
Hotel inspection software enables operations teams to conduct room quality checks, F&B service audits, housekeeping compliance reviews, maintenance walkthroughs, and guest experience inspections using a mobile app. Results are captured against brand standards, non-conformances become corrective actions, and GMs get daily compliance visibility across all properties.
How do hotel chains maintain brand standards across multiple properties?
+
Hotel chains maintain brand standards by deploying standardised inspection templates to all properties, scheduling audits against the brand compliance calendar, and reviewing results in a centralised dashboard. PULSE allows corporate teams to define the standards, property teams to execute them, and regional managers to identify underperforming properties before guest feedback arrives.
How does PULSE handle maintenance issues raised during inspections?
+
When a room or facility inspection identifies a maintenance issue — a broken fixture, a failed A/C unit, a plumbing fault — PULSE creates a corrective action assigned to the maintenance team with a due date and priority level. Close-out requires the team to attach a photo of the resolved issue. The full cycle from inspection finding to verified closure is tracked automatically.
What compliance requirements apply to hotel operations?
+
Hotels manage compliance across fire safety and emergency preparedness, food safety for F&B outlets, housekeeping hygiene standards, health and safety for staff and guests, and brand standard audits. In the GCC, additional requirements include regulatory inspections from tourism authorities and municipal health departments. PULSE provides configurable templates for all of these.
One connected operation
Ready to connect your property operations?
Bring a checklist or a recurring finding from your hotels & hospitality operation. We'll show you how checks, actions and learning connect in Pulse.
