Five-star standards at every property, every service.
Hospitality groups managing 10 to 500 hotels and restaurants cannot rely on mystery shoppers and quarterly audits to maintain brand standards. PULSE gives your operations and quality teams daily visibility into what is actually happening in every property — and the tools to fix it fast.
55%
improvement in brand standards compliance scores
3×
faster F&B hygiene audit completion
24 hrs
from sign-up to first inspection
A group Director of Operations at a 60-property hotel brand deploys PULSE brand standard checklists to every General Manager. Within the first month, the group's average audit score improves from 71% to 88% — driven primarily by properties that previously had no systematic self-inspection process. When the group's Food Safety Director deploys HACCP checklists to all restaurant kitchens the following month, three properties are flagged for cold chain non-compliance before a single municipal inspector ever visits.
“In hospitality, the gap between what we train and what actually happens at the property six months later is where brand damage lives. PULSE closed that gap for us. Our group audit scores went from averaging 71% to 91% in two quarters — and I attribute most of that to operational teams knowing their checklists would be reviewed the same day, not next quarter.”
We know what keeps you up at night
These are the problems every Hospitality F&B operations team lives with. PULSE was built to eliminate them.
Brand standards drift across properties over time
SOPs are trained once and slowly interpreted differently at each property. A guest arriving at property 47 expects the same experience as property 1. Without regular structured audits, the gap between brand promise and guest reality widens invisibly.
Kitchen and F&B hygiene compliance is inconsistent at scale
HACCP compliance, allergen management, temperature logging, and cleaning schedule adherence in hotel kitchens and restaurants depend on individual shift managers. There is no systematic way for the group Food Safety Director to verify compliance across 100 properties simultaneously.
Maintenance and engineering checks fall behind schedule
Preventive maintenance for HVAC, fire safety systems, kitchen equipment, and pool chemistry is scheduled on paper or in spreadsheets. Missed checks go unnoticed until a guest complaint or a municipal health inspection surfaces the problem.
Here's how PULSE solves it
Purpose-built for Hospitality F&B operations — not a generic tool bolted onto your workflow.
Brand standards inspection checklists across every property
Deploy brand standard audits covering front-of-house presentation, guest room quality, F&B service standards, and back-of-house compliance to every property simultaneously. Regional quality teams see results in real time.
HACCP and food safety compliance for hotel kitchens
Kitchen temperature logs, allergen control checks, personal hygiene compliance, and cleaning schedule adherence are captured digitally per shift and per outlet. Non-conformances generate corrective actions assigned to the F&B manager.
Engineering and preventive maintenance tracking
Schedule and track preventive maintenance checks for fire safety systems, HVAC, pool chemistry, lifts, and kitchen equipment across every property. Overdue items escalate automatically — before a guest or regulator finds them.
Mystery audit and self-assessment programmes
Run structured internal brand audits using PULSE — either as anonymous mystery assessments or as formal self-assessments. Results feed into the group operations dashboard alongside external audit scores.
How PULSE works
Four steps. Fully connected. Nothing manual.
Inspect
Standardised mobile checklists deployed to every location, every shift.
Detect
Non-conformances captured with photo evidence, GPS stamp, and timestamp.
Assign
Corrective action created, assigned to the responsible person with a due date and escalation.
Close
Verified evidence uploaded, action closed with a full audit trail. Nothing slips through.
Get started with free hospitality and hotel F&B compliance checklists
Download as PDF or Excel, or import directly into PULSE and go digital in minutes. No account needed to browse.
See what you save
Adjust for your operation. Results update instantly.
Your current operation
Current inspection method
Hours saved / month
27 hrs
Cost saved / year
$16K
at $50/hr avg
PULSE investment
$2K
per year
Payback period
49 days
to break even
Net savings per year
$14K
641% ROI on your PULSE investment
Based on 20 sites × 4 inspections/month. Time savings vs spreadsheet: 20 min/inspection.
Ready to get started?
Up and running in 24 hours. No IT required. No long contracts.
Managing 500+ sites? Let's talk enterprise pricing.
